Are employees free to organize? Is union participation encouraged?
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Formal Representation
Percentage of employed individuals covered by collective bargaining agreements
Percentage of employed individuals who are members of one or more trade unions
Wage and benefit trends by role
Trends in union jobs compared to local union membership benchmarks
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How is employee voice incorporated into decision-making processes? Do all individuals feel seen and heard?
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Employee Engagement
Employee retention rate
Voluntary turnover rate
First-year or 90-day turnover percentage
Frontline employed individual turnover
Cost of turnover annually
Frontline manager turnover rate
Absenteeism/callouts by role
Employed individual satisfaction survey or focus group results
Cost savings from frontline employed individual ideas/new efficient practices discovered and implemented
Participation rate in business resource groups (or related forums)
Ratings on Glassdoor (and related crowdsourced platforms)
Employee productivity rate, based on role or function (time to complete tasks, revenue generated, customer satisfaction increased)
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Do options for employee ownership exist?
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Participatory Management
Percentage of company stock owned by employee stock ownership plan
Size of company contribution to employee stock ownership plan
Stock return trends
Employee stock ownership plan voting rights
Participation rates in co-op leadership roles
Percentage/amount of wealth/profit transitioned to employed individuals post- employee-ownership transition
Grievance/complaint severity and frequency trends before and after employee ownership transition
Trends in hours and earnings pre-post transition
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Is leadership representative of the larger organization and the clients served?
Does the organization have formal and active diversity, equity and inclusion (DEI) strategies and commitments?
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Employee Engagement
- Number and percentage of participation in employee resource groups
Overall
Race, ethnicity and gender breakdown of leadership by totals and percent
Existence of DEI policies and procedures
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What impact will the intervention have on the individual? Are there any unintended consequences or disparate impacts?
What inequities are present, both current and over time (trends)?
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Overall
Demographic gaps in voice and representation
Increase/number of individuals with voice and representation (e.g., employee ownership, union participation) as a result of intervention (intervention may be an effort on the part of workforce entity or employer change)
Increase/percentage of funds allocated to roles/programs/organizations with inclusive voice and representation as a result of intervention (intervention may be an effort on the part of workforce entity or employer change)
Increase/percentage or number of individuals educated about the options for inclusive voice and representation (intervention may be an effort on the part of workforce entity or employer change)
Variance in success outcomes (time to placement, wages, etc.) for individuals requiring, participating in or prioritizing voice and representation vs. those who do not (at various points in time)
Voice- and representation-related employee satisfaction trends by role or function and demographics
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