Empowering jobseekers: Leading Practices

1–9 of 12 Leading Practices

A Workforce Innovation and Opportunity Act (WIOA) Title youth procurement which set aside funds to serve youth with the highest rates of youth disconnection, including Black youth, based on the results of local research and public input.

Levers: Policy, Procurement
Principles:
Strategy: Requests for Proposals (RFPs)

A policy requiring major construction contractors to offer a state-approved apprenticeship program to train new workers and provide health care coverage for their construction employees.

Levers: Policy, Procurement
Principles: Benefits, Learning and Development
Strategy: Benefits (PTO and medical) protections, Vendor and contractor standards

An initiative to improve job quality through a legally binding community benefits plan for the “District Detroit” redevelopment. The $167 million community benefits agreement included $12 million for community-selected programs, 139 units of deeply affordable housing, and assurances of job opportunities for local residents as the project proceeds.

Levers: Policy, Empowerment
Principles: Benefits, Safety and Security, Voice and Representation
Strategy: Local hire policy, Community benefits agreements

An initiative that safeguards gig workers from unjust removal (“deactivation”) from apps. The law requires gig companies to provide notice, evidence, and an appeals process before deactivating a worker, preventing arbitrary bans.

Levers: Education and Enforcement
Principles: Safety and Security
Strategy: Worker rights

A practice of incorporating occupational segregation and workers protection data into integrated labor marketing reporting.

Levers: Education and Enforcement
Principles: Voice and Representation
Strategy: Worker rights

A practice of using awareness campaigns to raise worker awareness of their rights and employers knowledge of their responsibilities.

Levers: Education and Enforcement
Principles: Safety and Security, Voice and Representation
Strategy: Worker rights

A practice of using training modules that helps workers understand the importance of job quality, including worker protections and how it intersects with labor market information, the acquisition of skills and personal interests.

Levers: Education and Enforcement
Principles: Learning and Development, Voice and Representation
Strategy: Worker rights

A practice of using an agency-wide employee engagement survey to better understand workers and identify areas of improvement, increase retention and improve recruiting.

Levers: Empowerment
Principles: Environment and Culture, Voice and Representation
Strategy: Employee engagement surveys

A practice of applying human centered design processes to customer experiences. Changes included transforming the physical layout, flow and functionality of a workforce center, which increased the number of customers that could be served.

Levers: Empowerment, Strategy and Operations
Principles: Voice and Representation
Strategy: Data collection and transparency