Safety and Security

Safety and Security

Policies and practices to promote physical safety (precautions against disease or injury) as well as mental and emotional safety (e.g., training and clear policies for reporting, investigating and addressing harassment or discrimination). This also includes psychosocial safety and the level of role stressors employees experience (e.g., the extent to which employees feel safe to take risks, feel cared for by colleagues and are clear on what is expected, as well as the extent to which work tasks create ongoing conflict with other colleagues, teams or departments).

How others put this principle into practice

  • In 2016, Minneapolis, Minnesota, created the Labor Standards Enforcement Division within its Department of Civil Rights. Through a team of five employees, the office enforces the city’s paid sick and safe time, minimum wage, wage theft and freelance worker protection laws.

  • In June 2020, voters amended the city charter to create the Philadelphia Department of Labor. The Office of Worker Protections, located within the Department of Labor, has a total of nine full-time employees and enforces wage theft, paid sick leave and fair work week laws; laws covering specific industries (domestic worker bill of rights, wrongful discharge, recall and/or retention of hotel, travel and hospitality workers) and more. The office established a domestic worker task force and has been tasked with creating a portable benefits system for domestic workers, one of the nation’s first. In addition, in 2020 and 2021, the office partnered with worker organizations on the Philadelphia Worker Relief Fund, helping to distribute more than $2,200,000 to 2,820 families left out of COVID-19 government relief.

  • Cupcakin' Bake Shop is a Northern-California-based business with multiple locations. The company is committed to maintaining job quality as it grows. The owner offers her workers a living wage, career-building opportunities, wealth-building opportunities and a fair and engaging workplace. Cupcakin’ partnered with Pacific Community Ventures and their Good Jobs, Good Business program to implement job quality practices, including tracking and measuring changes over time, as well as to receive access to capital to scale operations efficiently and prepare the business for the future while supporting quality jobs.

Ways you can get started


This job quality intervention outlines how workforce and economic development agencies can ensure that workers are protected through existing laws and employers are held accountable for not following required job quality legal protections.

See How It's Measured